Ponnobd Electronics Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ponnobd.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect specific information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we generally collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress & WooCommerce to power our online store–you can read more about how WordPress & WooCommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to protect our rights otherwise.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 13.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ponnobd.com or by mail using the details provided below:

48, Shewrapara, Mirpur, Dhaka 1216, Bangladesh

We value the dignity of your privacy and want you to feel comfortable using our web site. We admire your trust in www.ponnobd.com and make sure your information is dealt carefully and sensibly. WE DO NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR THEIR MARKETING PURPOSES. BUT, WE MAY USE IT FOR CALL/SMS/E-MAIL MARKETING FOR OUR OWN.

We may pass your name, mobile and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

Governing Law

These terms shall be governed by and constructed in accordance with the laws of Bangladesh without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Dhaka, Bangladesh.

Interpretation Of Number And Genders

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. We do not review the contents in any way before they appear on the Website. We do not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to ponnobd2030@gmail.com

Warranty Policy

Terms of Replacement/Parts Panel Guarantee

  1. PonnoBD Electronics Product is guaranteed against manufacturing defects of parts & Components for the period specified from the date of original purchase.
  2. This Warranty does not extend to any part of the set which has been damaged due to misuse, negligence, accident, improper installation or the damages caused by pests or any external agency such as lighting, flood, etc.
  3. Further, this warranty shall cease to be imperative in the event of the set having been tampered with serviced or repaired by any such agency not authorized by this company.
  4. This warranty does not cover ghosting/fading effect, if any in the picture caused by the location of the set being used.
  5. This warranty does not extend to accessories (Remote, Battery, Antenna), if any supplied with the set.
  6. Should servicing be required during the specified warranty period, the product will be required to bring at our Service Center nearest to you.
  7. Must have to bring warranty card, money receipt, Remote, Table Stand & Box to get warranty service.
  8. Must have to show “1 Year Replacement” seal in

warranty card to get Full Replacement. Otherwise, It will be count as “Parts Panel Guarantee”. After 1 year, It will automatically converted to “Service Warranty” of 10 years. If you purchase in below current price, you will get parts panel guarantee instead of Replacement Guarantee. Every client gets replacement only once, for every single product. Parts panel guarantee will be available till 1 year (from purchase date) after one successful replacement.

  1. If, the purchased model not available (eligible for replacement), user have to choose nearly another one and if, have to take larger one, must have to pay the amount of price distance with the new one MRP. No offer price will be counted in the case of replacement.
  2. Other electronics and home appliances (without TV) is not replaceable. Warranty will provided if mentioned warranty duration in money receipt. Free gifts will not be replaced and/or covered under any kind of warranty.

Refund & Return Policy

Ponnobd Electronics hereby informs User that User’s receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of User’s order, nor does it constitute confirmation of the Company’s offer to sell. The Company reserves the right at any time after receipt of User’s order to accept or decline User’s order for any reason.

The Company shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User’s credit/ debit/ cash card charged. If User’s credit/ debit/ cash card has already been charged for the purchase and User’s order is cancelled, the Company shall immediately issue a credit to User’s credit/ debit/ cash card account for the amount of the charge.

User shall be entitled to cancel an order of any Product, booked on the Website, by placing a “Cancel Order” request, by logging a call with 24 hours. Booking Money is not Refundable either cancellation of Order.

All eligible refunds against Cancellation of Orders (If, full product price already paid, but delivery not done) by User before delivery of Product to User will be subject to deduction of 5% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.