Welcome to Ponnond! These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Eligibility
By using our website or purchasing our products, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you may use our services only with the involvement of a parent or guardian who agrees to be bound by these Terms and Conditions.
Account Registration
To access certain features of our website or make purchases, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Product Information and Availability
We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. Prices and availability of products are subject to change without notice. We reserve the right to limit the quantity of products purchased and to refuse service to any customer at our discretion.
Orders and Payment
When you place an order through our website, you agree to pay the full amount due for the products, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion, including for reasons such as inaccuracies in pricing or product information, or suspected fraud. If your order is canceled, we will notify you and issue a refund for the amount paid.
Shipping and Delivery
We will make reasonable efforts to deliver your order within the estimated delivery time provided at the time of purchase. However, we are not responsible for any delays in shipping or delivery due to circumstances beyond our control, including but not limited to weather conditions, carrier delays, or customs clearance. Risk of loss and title for products pass to you upon delivery to the carrier.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied with a product, you may return it within a specified period for a refund or exchange, subject to our Return Policy. To initiate a return, please contact our customer service team. Returned products must be in their original condition, unused, and in their original packaging. Shipping and handling fees are non-refundable, and you may be responsible for return shipping costs.
Warranty
Our products come with a manufacturer’s warranty that covers defects in materials and workmanship. The specific warranty period and terms vary by product and are provided with the product documentation. This warranty does not cover damage caused by misuse, abuse, accidents, or unauthorized modifications. To make a warranty claim, please contact our customer service team with your proof of purchase.
Intellectual Property
All content on our website, including text, images, graphics, logos, and software, is the property of Ponnobd or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
User-Generated Content
You may have the opportunity to submit reviews, comments, or other content on our website. By submitting such content, you grant Ponnobd a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in any media. You represent and warrant that your content is accurate, does not infringe on any third party’s rights, and complies with applicable laws. We reserve the right to remove any user-generated content that violates these Terms and Conditions or is otherwise objectionable.
Limitation of Liability
To the fullest extent permitted by law, Ponnobd and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Ponnobd and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of our website, products, or services, your violation of these Terms and Conditions, or your violation of any third party rights.
Privacy
Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved exclusively in the courts of Bangladesh.
Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically to stay informed of any updates.
Termination
We reserve the right to terminate or suspend your access to our website or services, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business interests. Upon termination, your right to use our services will immediately cease, and any provisions of these terms that by their nature should survive termination will remain in effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or guidelines posted on our website, constitute the entire agreement between you and Ponnobd regarding your use of our website and services. Any prior agreements or understandings, whether written or oral, are superseded by these terms.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.
Waiver
The failure of Ponnobd to enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Ponnobd.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Ponnobd
46 Sewrapara (3rd Floor)
Mirpur, Dhaka-1216
E-Mail: info@Ponnobd.com
Cell: 01856111313
We are committed to addressing any issues or concerns you may have and appreciate your feedback.
Acknowledgment
By using our website, purchasing our products, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
These Terms and Conditions are designed to ensure a clear understanding between Ponnobd and its customers. They provide a framework for the proper use of our services and products, aiming to protect both the company and its customers.